Covid-19 Out of Hours News

Abbey House Surgery: Golding Close, Daventry, NN11 4FE

Monksfield Surgery: Wimborne Place, Daventry,  NN11 0XZ

Tel: 01327 877 770

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VIOLENT AND UNACCEPTABLE BEHAVIOUR

The NHS operates a zero tolerance policy with regard to violence and abuse and the practice has the right to remove violent patients from the list with immediate effect in order to safeguard practice staff, patients and other people.

Violence in this context includes actual or threatened physical violence or verbal abuse which leads to fear for a person’s safety.

In this situation we will notify the patient in writing of their removal from the list and will record in the patient’s medical records the fact of the removal and the circumstances leading to it.