Contact Details
Abbey House Medical Practice
Abbey House Surgery
Golding Close
Daventry
Northants
NN11 4FE
Tel: 01327 877770
Out of Hours: 111
Monksfield Surgery
Wimborne Place
Daventry
Northants
NN11 0XZ
Tel: 01327 877770
Out of Hours: 111
Wherever possible please try to call between 10am & 2pm for all prescription queries, please note we cannot take requests for repeat prescriptions over the phone.
Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018. Calls are recorded for monitoring, training and dispute resolution purposes. The purpose of call recording is to provide an exact record of the call which will:
• Protect the interests of both parties
• Help improve practice performance and best practice
• Help protect practice staff from abusive or nuisance calls
• Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it
• Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians
• A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy
For further information please contact the surgery.
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Useful Addresses
NHS Northamptonshire Integrated Care Board
Haylock House
Kettering Parkway
Venture Park
Kettering
NN15 6EY
For email contacts and further information please visit: www.icnorthamptonshire.org.uk/contact
NHS Commissioning Board
PO Box 16738
Redditch
B97 9BT
Tel: 0300 311 22 33
E-mail: nhscommissioningboard@hscic.gov.uk
NHS Complaints Advocacy (VoiceAbility)
Mount Pleasant House
Huntingdon Road
Cambridge
CB3 0RN
Tel: 0300 330 5454
E-mail: nhscomplaints@voiceability.org
Useful Telephone Numbers
Abbey House Surgery, Golding Close Daventry, Northants NN11 4FE Appointments |
01327 877770 |
Cancellation Line | 01327 708566 |
Monksfield Surgery, 1 Wimborne Place Daventry, Northants NN11 0XZ |
01327 877770 |
Urgent Problems, Out of Hours | 111 |
Danetre Hospital | 01327 708800 |
Northampton General Hospital | 01604 634700 |
NHS Northamptonshire ICB | 01604 476900 |
NHS England | 0300 311 2233 |
Rugby St Cross Hospital | 01788 572831 |
Princess Marina Hospital | 01604 752323 |
Walsgrave Hospital | 024 7660 2020 |
Sexually Transmitted Disease Clinic | 01604 637203 |
Social Services | 01327 300567 |
Time to Talk | 01327 706706 |
DACT | 01327 701665 |
Chemists
Spackman & McKenzie, Abbey House Surgery, Daventry | 01327 702617 |
Boots, Bowen Square, Daventry | 01327 871540 |
Superdrug, Foundry Walk, Daventry | 01327 300631 |
Boots, Ashby Fields, Daventry | 01327 300607 |
Boots, London Road, Daventry | 01327 702353 |
Day & Night, St Johns Square, Daventry | 01327 706320 |
Tesco Pharmacy, New Street, Daventry | 01214 070129 |