Covid-19 Out of Hours News

Abbey House Surgery: Golding Close, Daventry, NN11 4FE

Monksfield Surgery: Wimborne Place, Daventry,  NN11 0XZ

Tel: 01327 877 770

Contact Details

CONTACT DETAILS

Abbey House Medical Practice

Abbey House Surgery
Golding Close
Daventry
Northants
NN11 4FE

Tel: 01327 877770
Out of Hours: 111
 

Monksfield Surgery
Wimborne Place
Daventry
Northants
NN11 0XZ

Tel: 01327 877770
Out of Hours: 111

Wherever possible please try to call between 10am & 2pm for all prescription queries, please note we cannot take requests for repeat prescriptions over the phone.

Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018. Calls are recorded for monitoring, training and dispute resolution purposes. The purpose of call recording is to provide an exact record of the call which will:

• Protect the interests of both parties

• Help improve practice performance and best practice

• Help protect practice staff from abusive or nuisance calls

• Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it

• Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians

• A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy

For further information please contact the surgery.

 

Useful Addresses

NHS Nene Clinical Commissioning Group
Francis Crick House
Summerhouse Road
Moulton Park
Northampton
NN3 6BF
Tel: 01604 651100
Fax: 01604 745375
Email: involvement.nene@nhs.net

NHS Commissioning Board
PO Box 16738
Redditch
B97 9BT
Tel: 0300 311 22 33
E-mail: nhscommissioningboard@hscic.gov.uk

NHS Complaints Advocacy (VoiceAbility)
Mount Pleasant House
Huntingdon Road
Cambridge
CB3 0RN
Tel: 0300 330 5454
E-mail: nhscomplaints@voiceability.org

 

Useful Telephone Numbers

Abbey House Surgery, Golding Close
Daventry, Northants NN11 4FE Appointments
01327 877770
Cancellation Line 01327 708566
Monksfield Surgery, 1 Wimborne Place
Daventry, Northants NN11 0XZ
01327 877770
Urgent Problems, Out of Hours 111
Danetre Hospital 01327 708800
Northampton General Hospital 01604 634700
NHS Nene CCG 01604 651100
NHS England 0300 311 2233
Rugby St Cross Hospital 01788 572831
Princess Marina Hospital 01604 752323
Walsgrave Hospital 024 7660 2020
Sexually Transmitted Disease Clinic 01604 637203
Social Services 01327 300567
Time to Talk 01327 706706
DACT 01327 701665

 

Useful Email Addresses for non urgent matters:

Our Useful Email Addresses for Non-urgent Matters page has a complete list of secretarial email addresses and telephone numbers.

 

Chemists

Spackman & McKenzie, Abbey House Surgery, Daventry 01327 702617
Boots, Bowen Square, Daventry 01327 871540
Superdrug 01327 300631
Boots, Ashby Fields, Daventry 01327 300607
Boots, London Road, Daventry 01327 702353
Day & Night, St Johns Square, Daventry 01327 706320

 

Find Us - Abbey House Surgery

 

Find Us - Monksfield Surgery