Proxy Access
Some patients find it helpful for a second person to have access to their online GP record. This is often a family member, medical next of kin, a close friend or a carer whom they trust to act on their behalf. This is called proxy access.
This article covers how to request proxy access
Proxy Access for Children
Proxy access is a way for parents or guardians to view and manage their children’s online health records. It allows them to access important information about their child’s health such as medical history, test results, appointments and medications.
In the eyes of the law a child is a child until they reach their 18th birthday. For the purposes of medical treatment, the boundaries are different and in some circumstances. A child younger than 16 years may access medical services without the knowledge of their parents. In those cases, the patient is entitled to retain their confidentiality.
Children aged 11 or over are usually considered to have the capacity to consent, or refuse access, unless for example they have a medical condition or learning disability that affects their understanding. Children have the same legal rights over their data as adults therefore in all cases online proxy access is withdrawn once a patient reaches their 11th birthday. Text reminders of forthcoming appointments will also cease at that time, as it is common for parents/legal guardians to list their mobile number on their child’s medical record.
This does not remove parental/legal guardian consent or involvement in their child’s medical health care. Between the ages of 11-15 years, a child can apply for their parents’ or guardians’ proxy access to be restored and can also request to revoke such access at any time. When they reach their 16th birthday, all proxy access will be removed.
Access via the NHS App is available from the age of 13 years old.
