General Covid-19 Information

Firstly we would like to publicly thank all of our wonderful staff who have worked so hard and diligently over the height of the pandemic in order to keep the practice open allowing us to continue to provide a primary care service to the community. NHS services have a range of measures in place to keep you safe from COVID-19 including regular cleaning of patient areas, wearing face masks and social distancing.


Stay home and self isolate for 10 days if you have any of the following:

  • A high temperature over 37.8 degrees
  • A new, continuous cough
  • A loss of, or change to, your sense of smell or taste

Do NOT go to a GP Surgery, pharmacy or hospital.If you feel you cannot cope with your symptoms at home, your condition gets worse or your symptoms do not get any better after 7 days, please use the NHS 111 Online Coronavirus Service. Only call 111 if you cannot get help online.

Our Patient Support Team will be asking questions regarding symptoms prior to booking any appointments. Please bear with us as we are extremely busy at this time and calls may take longer than usual.

Wuhan Coronavirus - Patient Information



From 17 May 2021, people in England who have been fully vaccinated against COVID-19 can demonstrate their vaccination status for international travel. A full course is currently two doses of the Moderna, AstraZeneca and Pfizer vaccine, or one dose of the Janssen single-dose vaccine. Vaccine status will be available through the NHS COVID Pass service from: 

  • NHS App which you can download from app stores 
  • NHS website 
  • 119 - by requesting a paper letter

You will need to register to use the online services, if you have not already. It may take more than a week for your identity to be checked and verified.

If you cannot access the online services, and you have had both doses of the vaccine, you can request a paper letter from the NHS by calling 119. Only call 119 if you are due to travel outside the UK in the near future and have had your second dose (or one dose of the Janssen single-dose vaccine) more than 5 working days ago. It may take up to 7 working days for the letter to arrive.

This practice is not able to provide you with a letter that shows your COVID-19 vaccination status. Please do not contact the practice about your COVID-19 vaccination status unless you have been advised to by the 119 service.

When you're planning your travel, you should check the latest information on demonstrating your COVID-19 status when travelling abroad on the website. Make sure there is enough time to get proof of your COVID-19 vaccination status before you are due to travel.


Appointments during COVID-19

We are working hard to maintain services. Please respect our staff to keep yourself and them safe by following the guidelines. Please expect the following:

  • Advise our Patient Support Advisors of your symptoms when booking an appointment.
  • Delays and please be patient when calling the practice, you may have to wait longer for a routine appointment. We are limiting future bookings to prevent cancellations if a clinician is unwell or has to self-isolate.
  • To speak with a GP/Clinician via telephone call - if you need to be seen then this will be arranged either face to face or via video consultation (patient preference as well as access to telephone and internet will be taken into account. If this is applicable to you please contact the practice).
  • Wear a mask when attending the practice.
  • Socially distance within the practice (with exception of examination or procedure).


How You Can Help!

The NHS and Public Health England (PHE) are extremely well prepared for outbreaks of new infectious diseases. The current risk to the general public is moderate. You can help too by:

  • Always carry tissues with you and use them to catch your cough or sneeze.
  • Bin the tissue, and to kill germs, wash your hands with soap and water, or use a sanitiser gel.
  • Avoid touching your eyes, nose and mouth with unwashed hands.
  • Avoid close contact with people who are unwell.
  • If you have arrived back from an affected area within the last 14 days and develop symptoms of cough or fever or shortness of breath, you should immediately:
  • Stay indoors and avoid contact with other people as you would with flu.
  • Call NHS 111 to inform them of your recent travel to the country.

This is the best way to slow the spread of almost any germs, including Coronavirus.

More information including a list of affected areas is available by visiting the Coronavirus page


Face Coverings

The government have now updated their guidance to wear face coverings in public where social distancing isn't possible. Whilst we have spaced out our waiting rooms to enable social distancing as best we can, we are also asking all patients attending the practice to wear a face covering to help protect themselves and others.Please remember to only visit the practice if you have an appointment, and to come by yourself whenever possible.To find out more on how to wear and make a cloth face covering, please click this link : How To Wear a Face CoveringIf you have a disability or condition which means you cannot wear a face covering or you need to make any other adjustments before your appointment, please let the surgery know ahead of your arrival.

**Face coverings should not be used by children under the age of 2 or those who may find it difficult to manage them correctly. For example, primary age children unassisted, or those with respiratory conditions.**

If you have symptoms of COVID-19 (cough, and/or high temperature, and/or loss of, or change in, your normal sense of smell or taste - anosmia), PLEASE DO NOT VISIT THE PRACTICE - you and your household must isolate at home: wearing a face covering does not change this.



COVID-19 and Mental Health

The coronavirus situation is affecting everyone differently. It is important to look after your mental health at this time.Please take time to look on the links for help and advice.

Coronavirus and Isolation

Coronavirus and Mental Health


Do I need a Sick Note?

From Friday 20th March onwards, those who have COVID-19 or are advised to self-isolate will be able to obtain an "Isolation Note" by visiting NHS 111 online and completing an online form, rather than visiting a doctor. For COVID-19 cases this replaces the usual need to provide a "Fit Note" after seven days of sickness absence. Isolation notes will also be accepted by Jobcentre Plus as evidence of your inability to attend.

Isolation Note


Vaccination News

COVID Vaccination Appointments Available

We have appointments available at Monksfield Surgery for Pfizer vaccinations. If you are a patient of Abbey House Medical Practice and would like to book in, then please phone us on 01327 877770.
If you are not a patient at our Practice but would like to book an appointment for your vaccination, then please email us on with the following information:

  • Full Name
  • Date of Birth
  • Telephone number
  • Whether this is your 1st or 2nd dose (if 2nd, please include the date of your 1st)
  • NHS no if known

A member of our team will then email you back with an appointment date and time.


COVID-19 Boosters

NHS guidance is that all individuals who fall into the following cohorts should receive a booster dose of the COVID-19 vaccine:

  • Those living in residential care homes for older adults
  • All adults aged 50 years or over
  • Frontline health and social care workers
  • All those aged 16 to 49 years with underlying health conditions and adult carers
  • Adult household contacts of immunosuppressed individuals

The booster vaccine dose should be offered no earlier than six months after your 2nd vaccine. All boosters will be the Pfizer-BioNTech vaccine irrespective of which vaccine was given previously.

When you become eligible to receive your booster you will receive an invitation to make an appointment. Most people will receive either a text message or a letter, either from their GP Surgery or the national NHS vaccination programme. Vaccinations will be held at local vaccination sites e.g. GP surgeries, vaccination centres and hospitals.

Thank you for your patience and understanding.


Adding a Covid Vaccination To Your Record

The practice can record your covid vaccinations in your medical records if documented proof is supplied.

However, this data will not be captured in the NHS app/travel passport and will not be visible and therefore cannot be used as proof of covid vaccination status for travel/events.

This is due to the current design of the NHS app and cannot be resolved by the practice

Patients are advised to keep all of their original vaccination documents as proof until NHS Digital are able to update the NHS app/travel passport to capture this particular type of data.


COVID-19 Vaccination Clinics

The first phase of NHS COVID-19 vaccination programme has started. Please read the following points regarding the vaccination clinics:

  • When it is the right time people will receive an invitation to make an appointment for their vaccine (please be assured that everyone who needs the vaccination will be offered it).
  • Most people will be sent a text message or letter, either from their GP or the national NHS.
  • Please do not contact the surgery / NHS to make an appointment until you get a text message or letter.
  • Vaccinations will be held at local vaccination sites, vaccination centres and hospital hubs.
  • Information on the vaccine

If you require proof of your COVID-19 vaccination status please check the guidance at The information will be available on the NHS App from 17 May or you can contact 119 from the same date if you require a letter. Please note that we cannot provide these letters for you. 
COVID-19 Vaccination - What to Expect

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