Abbey House Medical Practice

Abbey House Surgery
Golding Close
NN11 4FE

Tel: 01327 877770
Out of Hours: 111

Monksfield Surgery
Wimborne Place
NN11 0XZ

Tel: 01327 877770
Out of Hours: 111

Wherever possible please try to call between 11am & 2pm for all prescription queries, please note we cannot take requests for repeat prescriptions over the phone.

Calls to and from the surgery are recorded and processed in accordance with the General Data Protection Regulation 2016 and the Data Protection Act 2018. Calls are recorded for monitoring, training and dispute resolution purposes. The purpose of call recording is to provide an exact record of the call which will:

• Protect the interests of both parties

• Help improve practice performance and best practice

• Help protect practice staff from abusive or nuisance calls

• Establish the facts in the event of a complaint either by a patient or a member of staff and so assist in resolving it

• Establish the facts and assist in the resolution of any medico-legal claims made against the practice or it clinicians

• A call recording may also be used as evidence in the event that an employee’s telephone conduct is deemed unacceptable. In this situation the recording will be made available to the employee’s manager, to be investigated as per the Practice Disciplinary Policy

For further information please contact the surgery.


Useful Addresses

NHS Nene Clinical Commissioning Group
Francis Crick House
Summerhouse Road
Moulton Park
Tel: 01604 651100
Fax: 01604 745375

NHS Commissioning Board
PO Box 16738
B97 9BT
Tel: 0300 311 22 33

NHS Complaints Advocacy (VoiceAbility)
Mount Pleasant House
Huntingdon Road
Tel: 0300 330 5454


Useful Telephone Numbers

Abbey House Surgery, Golding Close
Daventry, Northants NN11 4FE Appointments
01327 877770
Cancellation Line 01327 708566
Monksfield Surgery, 1 Wimborne Place
Daventry, Northants NN11 0XZ
01327 877770
Urgent Problems, Out of Hours 111
Danetre Hospital 01327 708800
Danetre Hospital X-ray Direct Line 01327 708804
Northampton General Hospital 01604 634700
NHS Nene CCG 01604 651100
NHS England 0300 311 2233
Rugby St Cross Hospital 01788 572831
Princess Marina Hospital 01604 752323
Walsgrave Hospital 024 7660 2020
Sexually Transmitted Disease Clinic 01604 637203
Social Services 01327 300567
Time to Talk 01327 706706
DACT 01327 701665


Useful Email Addresses for non urgent matters:

Our Useful Email Addresses for Non-urgent Matters page has a complete list of secretarial email addresses and telephone numbers.


New Consultation Method

For your convenience we are introducing a new method for you to communicate with the surgery. You are now able to use your on-line prescription notes box to consult with the surgery . Clearly write your non urgent request on this form and we will process this along with your medication request. Please do not use this method for Urgent Enquiries.



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